New Episode: The Reality of Logistics with Monica Mossman
From a 21-year-old Customer Service Representative to the Vice President of Operations at one of the nation’s most respected fleets, Monica Mossman’s journey at Mesilla Valley Transportation is a masterclass in growth, resilience, and empathy-led leadership.
In this episode of Truck’n Talk, host Stephanie Valle sits down with Monica to pull back the curtain on what it really takes to keep a massive fleet moving when “historical data doesn’t dictate tomorrow’s needs.”
In this episode, we dive into:
Managing Unpredictability: How to steer a fleet through the “fog” of shifting global trade and supply chain disruptions.
The Human Element: Why experience, communication, and strong decision-making remain essential in operations.
Bridging the Gap: Breaking down the perceived wall between the operations floor and the driver’s cab.
Leadership with Empathy: Why understanding the person behind the “tough exterior” changed how Monica leads today.
Operations isn’t just about trucks and freight; it’s about people, perspective, and preparation.